Usupport

The Early Alert Program has now moved to self service, as our new USupport module. As with the Early Alert Program, USupport will continue to connect students who may benefit from additional supports with the Student Success Advising team who will work with them to create a plan for success.

Student success at The University of Winnipeg is a community effort. Faculty and staff from all departments are working diligently to provide the best support possible to our students. USupport is a new tool that allows faculty to connect students with various support services around campus, through referrals to our Student Success Advisors.

Who are the Student Success Advisors?

A part of Academic & Career Services, Student Success Advisors are available to assist students in overcoming challenges and to address roadblocks that might impact their educational plans, in a safe, non-judgmental environment. They are positioned to provide steady support to students as they move through their academic program, providing guidance, skill development, and referrals to additional resources, as necessary.

Why should faculty and staff participate?

Instructors are in the best position to identify students who may benefit from additional support and skill-building assistance. Student Success Advisors regularly reach out to students whose grades indicate they are at risk of attrition from their program, but this outreach is necessarily delayed until after final grades for each term are posted. Earlier intervention is only possible with the assistance of our faculty and staff members who have regular, direct contact with students and can identify issues as they arise.

Through the new USupport module, instructors can refer students who may be facing obstacles in their classes to the Student Success Advising team. Instructors may highlight issues such as a lack of attendance, or missed assignments, or they may recommend specific supports for students who are not performing well in their classes.

我们强烈建议讲师在每个学期的第4和第6周之间提交这些推荐，以确保顾问能够及时与学生联系以提高其学习成绩或做出与他们的学习有关的重要决定。但是，USUPPORT模块都可以使用，并且可以随时进行推荐。

为step-by-step instructions,please see USupport - How to Make a Referral[PDF] or view this "Making a Referral through USupport" video:

What happens after a referral is made?

所有推荐人均由学生成功顾问收到，他们将与学生合作解决问题和学术策略，并在继续学习时与支持服务联系起来。学生的参与完全是自愿的。当学生收到电子邮件和/或电话邀请以参加学生的成功咨询时，他们将被问到是否要参加该过程。

What about privacy?

All records are kept confidential. Information collected through this program will be restricted to those individuals who are directly supporting the students. This information is not used to evaluate status, appeal decisions, or awards eligibility. Students’ personal information is collected under the University of Winnipeg Act and 36(1)(b) of the Freedom of Information and Protection of Privacy Act (“FIPPA”). It is only collected for the operation of the USupport program.

Questions?

Please see:

Frequently Asked Questions - Students[pdf]

常见问题 - 教职员工[pdf]

Faculty and staff - For step-by-step instructions on using the module, please see:
Usupport- How to Make a Referral[PDF].

Note: The Early Alert form is no longer available.

If you have questions or concerns, please email us atstudentsuccess@uwinnipeg.ca.